BB Office Supplies

08450 526 760 Office Supplies

In this help section BB Office Supplies have covered all aspects that you may have any difficulty with. The content includes frequently asked questions from customers. If there is anything that is not included in this help section then don't hesitate to contact us by email and we will deal with your enquiry as soon as possible and updating the help section as necessary.
Please select the appropriate link for your enquiry below or scroll down the page


Why Set Up An Account?

Setting up an account with BB Office Supplies makes it much easier for you to place your order in the future. You can simply login with the email address and password that you gave when you registered. This means you don't have to enter your details again to order from us.

What Payment Methods Do You Accept?
At BB Office Supplies we accept any of the following payment methods:
Visa, Visa Debit/Delta, Visa Electron, Mastercard, Maestro(Switch) and Solo.

How Do I Change My Account Details?
Click 'Account Summary' within the 'Account Details' box on the right hand side of the screen. A message will appear below which says 'If you would like to update or amend your account details please click here'. Click on this link and you will then be able to update your details.

Forgotten Your Password?

At the bottom of the 'Account Login' on the right hand side of the screen, there is a 'Password Reminder' link. Click on the link you will automatically be asked for your email address. When you enter your address a reminder of your password will be sent to your email address.

How To Order From BB Office Supplies

Search By Product Group

On the left hand side of the screen there is a menu of all the categories of our products. Click on the relevant option and this will bring up a breakdown of other products within this category.

Adding Products To The Basket
On the 'Product List' page there is a 'Quantity' box on the right hand side. The 'add' and 'subtract' links next to this box are used to change the quantity and once the correct quantity has been selected, they can be added to the basket by clicking on the 'Add to Basket' button.

Products can also be added when the product is selected. The quantity is typed into the box on the 'Product Details' page and the 'Add To Basket' button is clicked.

Adding Products To Your Favourites
This can only be done when you are logged in to BB Office Supplies. Simply click the 'Favourites' symbol and the product will be added to your favourites section.

This section can be used to store products that you may be likely to buy regularly or may just be stored for future reference. This eliminates having to do the same search each time you access BB Office Supplies.

Removing Products From Your Favourite
If a product has already been added to your favourites section then it will be highlighted in the search results. This highlighted icon can be clicked to remove the product.

Purchasing Products
Once all of the products are selected and placed in the basket, the next step is to buy them. Click 'View Basket' on the right of the page to view the products in your basket then if they are correct click the 'Checkout Basket' button.

Shopping Basket

Altering Product Quantities

In order to alter the quantity of products simply change the number in the box next to the product which you want to change.

Removing Products From The Basket
In order to remove a product from the basket simply alter the value of the quantity to 0. Then click the 'Update Basket' button and the product will be removed.

Continue Shopping
If this button is clicked then BB Office Supplies will return to the page that it was on before entering the shopping basket. The products will remain in the basket.


How Do I Know That BB Office Supplies Have Recieved My Order?

You will be sent a confirmation email when an order is placed to show that your order has been recieved by us.

What Happens If I Forget My Order Number?
Your order number will be sent to you in the confirmation email you recieve after placing your order. You should keep this email safe as the details included in it may be needed if any problems occur.

Delivery Information
Will we ship to an alternative delivery address to that of the registered Card Holder's address?

Sorry, but at the moment we will only ship to the Registered Card Holder's address.

Refunds & Returns

How do I return a product I have ordered?

Email us at for more information


How Does BB Office Supplies Use My Personal Data?

BB Office Supplies only use your personal data to process your orders, notify you about and offers or new services we may provide. Your information will not be given to any third party company. It will also personalise the site when you are logged in ensuring that cookies are used to keep records of your favourite products for you.

I can't find an answer to my specific question. What do I do?
Please feel free to contact BB Office Supplies with any enquiries or issues at

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